Frequently Asked Questions

Q: What is Reglex?

A: Reglex is an online hub that provides compliance tools for small and medium businesses. You can access our online hub via a web browser and get access to a enforcement notices, guidance notes, compliance news, commentary, templates and more.

Q: How does Reglex work?

A: Reglex has been set up by compliance professionals who have many years experienced in financial regulated industries. We have put together useful information that can assist you with valuable enforcement data and workflow templates that make certain compliance tasks much easier. Subscribe here for free to kept informed on the latest news and podcasts.

Q: What are the benefits of using Reglex?

A: Reglex offers you many benefits, such as:

Q: Do I need to login to view the news?

A: No, you don’t need to login to view the news, but to read the blogs, articles or listen to the podcasts you need to register for the Base Camp plan. You will need to register for a Base Camp account to view the enforcement database and guidance notices. With the Base Camp account, you will have access to a certain number of free notices per month. You can register for free to access free content without having to input payment details.

Q: Why is there a paywall to read some news articles?

A: We aggregate news articles from various RSS feeds and a click on a specific article takes you to the originator website. It is up to the originator to determine whether they will charge for full article access or not.

Q: Why do I need subscribe?

A: To access premium content from the enforcement database and guidance notices, you need to register for either a Summit or Enterprise account here:

Q: How much does Reglex cost?

A: Reglex has different pricing options depending on your needs and preferences. You can choose from monthly or annual subscriptions or purchase compliance templates with a one-off payment. For a limited time, you may also be eligible for a free trial to test our platform before committing. For more details, please visit our pricing page.

Q: How secure is Reglex?

A: Reglex is very secure and reliable. We use the latest encryption and authentication technologies to protect your data and privacy. We also comply with all relevant laws and regulations regarding data protection and confidentiality. We do not share your data with any third parties without your consent.

Q: How can I get started with Reglex?

A: Getting started with Reglex is easy and fast. You just need to register with your details including you email address, and you will be sent login details. Then, you can choose your plan and features, and start using our platform right away. You can also contact us for any questions or support.

Q: How do I pay?

A: For premium plans you can pay by using a credit or debit card which uses a secure payment platform called Stripe. Stripe secures your details and process the payment with us. We do not hold any banking account details.

Q: Can I pay by Invoice and Bank Transfer?

You may wish to pay for a subscription by direct bank transfer to Reglex. In this case, please contact the Sales team who will discuss your requirements and send you an invoice with our banking details. Once the invoice is paid, Reglex will provision the access. Please do not use the “Start Subscription” button as this is only for credit card payments.

Q: Are there any restrictions on paid content?

A: The compliance templates are for end users only. We cannot provide templates to consultancies or partners who charge clients fees for delivering compliance projects. We need to validate that you are an end user before we can share the templates.

Q: Can I use a Multiuser Account?

A: Please note that for multiuser accounts, the system will only accept your business email address using your corporate domain. Email domains such as or (and similar) are not accepted. You may upgrade such a Base Camp account to multiuser, but you must then add your work domain to the account before other users with that email domain may be added. This allows users such as and to share an account which has as a registered domain. Multiple domains may be added so an account could cover multiple geo's such as,,, etc and users with respective email addresses could all be added to the account.

Q: Who is the account Administrator?

A: The system is also designed such that the user who first registers an account is deemed to be the Administrator for that account. The admin may then add further users and admins, and upgrade the subscription data for the account. Additional admins may be added to cater for an admin leaving a company and so passing on the admin role to other users.

Q: If I have a problem how do I get help?

A: You can email and we will endeavour to answer your question as soon as possible. You can also post a question and we will respond. We will be introducing a chat service in the future.